Refund Policy

Refund Policy

Once your return is received and inspected, you will receive a confirmation email notifying you whether your refund has been approved or denied.

Refund Process:

- If your return is approved, your refund will be automatically processed to your original payment method within 5 business days.

- Please note: depending on your bank or credit card provider, it may take additional time before the refunded amount is visible in your account.

No Refunds for:

- Items that are not in original condition, are damaged, or are missing parts.

- Items returned after the 30-day return window.

Late or Missing Refunds:

- Haven’t received your refund yet? First, check your bank account again.

- Then contact your credit card company; it may take some time before your refund is officially posted.

- Next, contact your bank. There is often processing time before a refund is posted.

- If you’ve done all of this and still have not received your refund, please contact us at info@coupleblocks.com.

Company Information:

Website name: Coupleblocks.com

Address: Cederhoven 12, 6225HD, Maastricht, The Netherlands

Contact: info@coupleblocks.com

Chamber of Commerce (KVK): 90857038

Contact form: [Click here]